9 September 2008
Fortum undertakes efficiency improvements in its service functions
Fortum will re-organise its service functions in order to further develop
internal processes so that they better answer the evolving needs. Due to the
re-organisation plans, Fortum starts cooperation negotiations with personnel
representatives over the reduction of a maximum of 55 jobs in Finland and 180
jobs in Sweden.
The changes now undertaken are part of a development programme initiated in 2006
and aiming at creating more efficient and higher quality workflows. Also the
increased utilisation of online services and higher level of automation in e.g.
meter reading and electronic invoicing, have changed the internal ways of
The planned re-organisation will cover the electricity retail customer service
operations as well as support functions related to corporate financial services.
These service functions will be re-located closer to the business units' other
operations. The centralisation does not include local network related
operational tasks, such as network installation work. The implementation of the
changes now under negotiation are planned to be executed by end of 2009.
The cooperation negotiations with personnel representatives will start on 15
September and the aim is to find alternative solutions for as many employees as
For more information:
Maria Romantschuk, SVP, Communications, tel. +358 40 777 9700