How we act responsibly
The entire energy sector is undergoing a transformation. Four megatrends are shaping this change: climate change and resource efficiency, urbanisation, digitalisation and new technologies, and active customers. These megatrends have a major impact on how energy is produced, sold and consumed.
Our role is to accelerate this change by reshaping the energy system, improving resource efficiency and by providing smart solutions. We want to offer long-term value for our stakeholders as well as take responsibility for our supply chain. We understand that satisfied customers are key to our success.
Our values – curiosity, responsibility, integrity and respect – form the foundation for all our activities. We emphasise operational and occupational safety, employee well-being, the secure energy supply for customers, creating sustainable solutions for cities, as well as ethical business operations and compliance with regulations.
Our aim is to provide our customers with environmentally friendly products and services. We strive to continuously reduce the environmental impact of our operations and while reliably providing our customers with the electricity and heat they need.
Key focus areas
With the help of our stakeholders, we have defined these issues as our key sustainability topics. These issues have the biggest impact on the environment and Fortum, and the company's ability to create value for stakeholders.