Customer reference stories for turbine and generator maintenance

We take great pride in striving for high customer satisfaction. Our customers are continuously rating us very high in terms of the ability to provide the best technical expertise and solution, as well as having deep market understanding. Explore our reference cases and see how we support power and heat producers in maximising their asset performance.

Our energy engineering references

Modernisation of steam turbine automation brought flexibility to production – Case Neve, Finland

In 2019, Fortum and Valmet implemented an extensive modernisation of steam turbine automation for Neve (Napapiirin Energia ja Vesi Oy). The control and protection system was renewed completely and integrated into the plant’s DCS system. This brought more flexibility to production, which enables participation in frequency support in the reserve market. The investment will therefore pay off quickly.

Designing and manufacturing a completely new GTP-type generator rotor – Case Suzano S/A, Brazil

One of Suzano’s spare generator rotors was badly damaged during balancing. Thanks to the engineering expertise accumulated working with similar equipment, Fortum was able to manufacture a completely new rotor based on the old design, but enhanced with upgrades and modern material.

Fast reaction to findings prolonged turbine major overhaul by only four weeks – Case Umeå Energi, Sweden

The scope of the operating hour-based major overhaul had to be broadened on very short notice when findings requiring extensive repairs were discovered in the turbine. Thanks to rapidly including the unexpected work into the plan, the overhaul was ultimately prolonged by only four weeks.

Turbine revision returned the guaranteed efficiency values – Case Jyväskylän Voima, Finland

The operating hour-based annual maintenance took a surprising turn at Keljonlahti power plant when major damage requiring major repairs was discovered in the turbine rotors. The ten-week project extended to nearly seven months, but in the end, the machine was started precisely on the agreed date, and the total expansion efficiency of the turbine increased by more than 4%.

Prolonged generator lifetime after resolving persistent vibration issues – Case Helen, Finland

As a result of thorough investigations and specialized repairs, the availability of one of Helen’s generators was significantly improved and vibrations brought to the level it was when installed in the early 1990's. At the same time the lifetime of the equipment was also prolonged.

New cost-efficient O&M model to turn around profitability – case Hamm, Germany

Negative development in energy prices affected the 2 x 420 MWe combined cycle gas turbine (CCGT) power plant in Hamm, Germany, and led to problems with the profitability of the plant. With the new operating model developed by Fortum eNext, the cost of operation and maintenance services was cut down by roughly 20%.

O&M services for Tees biomass-fired renewable energy plant, United Kingdom

Fortum eNext has an operation and maintenance (O&M) agreement at Tees biomass-fired renewable energy plant in the UK. The agreement is a continuation of a long history of Fortum’s O&M services in the country.

Managing the life cycle of high-value and high-risk turbomachinery with one service partner – Case BIR Avfallsenergi AS, Norway

In 2018 the Norwegian BIR Avfallsenergi AS (BIR) signed an eight-year agreement with Fortum for turbine and generator services. The undertaking includes major and minor overhauls and 24-hour support.

Reliable life cycle management for turbine generators with long-term service agreement – case Veolia, Finland

Fortum eNext long-term service agreement enables optimal life cycle management of turbine generators.

Operation and maintenance services in Rwanda, East Africa

With a greenfield operation and maintenance (O&M) agreement with Yumn Ltd, Fortum eNext is supporting Rwanda towards higher energy independence.

Multiple TOPI® system projects at Suomenoja power plant, Finland

TOPi® Process Information and Optimization System is comprehensively used at Suomenoja power plant – one of Fortum’s biggest CHP plants in Finland.

Technical support agreement for Tanjung Jati B, Indonesia

Fortum eNext provides technical support services for the operator of the coal fired power plant in Indonesia.

TOPi® delivery for Trianel Gaskraftwerk Hamm, Germany

TOPi® Process Information and Optimization System is in daily use at Hamm CCGT Power Plant. Among other features, TOPi® enables the plant personnel to receive accurate information and analysis of the plant processes. The system helps to create savings in every aspect of the daily operations and maximises the plant efficiency.

O&M consultancy services for Içanadolu combined-cycle power plant, Turkey

Fortum eNext O&M consulting services provided the new İçanadolu power plant with O&M mobilisation know-how, including high level quality systems, safety and maintenance reliability tools.

O&M consultancy and CMMS project for GSR Energo power plant, St. Petersburg, Russia

Fortum participated in customer’s energy upgrade and efficiency project in St. Petersburg in accordance to Fortum TOPGen® based O&M management and IT systems.

O&M services for Ineos refinery and petrochemical plants, Grangemouth, UK

Fortum's Grangemouth project is a combination of design, construction and project management experience with expertise on operation and maintenance, asset management and energy trading.

O&M Services for Lakeside Energy from Waste Plant, UK

Fortum’s international experience in operation and maintenance using waste fuels contributed greatly to customer’s choice. Fortum’s O&M project for staff mobilisation, recruitment and training contributed positively to plant's performance in general.

Asset management process development at Narva power plant, Estonia

Fortum eNext created a modern asset and maintenance management process to Narva power plant. In the project the plant’s maintenance strategy was renewed and upgraded by taking environmental, economical and safety aspects into consideration.