For general inquiries, please contact our switchboard, tel. +358 10 4511.
Electricity and heating
To find the customer service contact information related to your electricity and heating contracts, please visit our local sites by choosing the right country from the globe icon on top of the page.
Recycling and waste
Our customer service for waste solutions in Finland, Sweden and Denmark is here to help you with any inquiries you might have related to our recycling and waste services. You can find the right contact details here.
Media and communications
We reply to enquiries from the media through telephone and email. You can find all our media and communications contacts here.
Investor relations and financial communications
At Fortum’s Investor relations, easy access and transparency are essential values in our communication. You can find contact information for IR and Financial communications here.
Public affairs handles issues related to current and upcoming energy-related policies and legislations.
Sustainability is an essential part of our company. If you have questions or would like to leave feedback on our sustainability, environmental or safety efforts and conduct, you can find the right contacts here.
We have core operations in 10 countries. You can find all our power plant contacts here.
You can find your local office here.
Recycling and waste sites
We have recycling and waste business in Nordic. You can find our recycling and waste sites as well as contact information here.
Keilalahdentie 2-4, CD building
02150 Espoo, Finland
Tel: +358 10 4511
Frequently asked questions
There is a power outage. Who do I contact?
If you are experiencing a power outage, please contact your local electricity distribution company for more information. Fortum does not operate electricity networks any longer.
How to get to our new head office?
Fortum's new headquarters is situated at Keilalahdentie 2-4, 02150 Espoo, Finland, near the Länsiväylä motorway. We recommend arriving by public transport or taxi. If you take the metro, nearest stop is called Keilaniemi. Bus stops are located on Länsiväylä, walking distance away.
See a map and detailed instructions on how to get to our head office