Inside the company, if anyone has a question or concern about what is considered appropriate conduct, or if they suspect that the Code of Conduct is being violated, they can contact a manager, Fortum’s People Function, the Group Compliance Function, or Company management, or they can use our anonymous SpeakUp channel.
In addition to the internal reporting channels, Fortum’s externally managed SpeakUp channel is available for external stakeholders who may prefer to express their concerns anonymously.
All compliance concerns raised at Fortum are reviewed according to the established internal processes. Fortum handles all reports with the highest integrity. In the investigation of compliance concerns, Fortum ensures confidentiality for all parties involved. We do not take disciplinary action against the person or persons accused of misconduct or noncompliance until the investigation process has been completed. However, making a complaint that one knows to be false is a misuse of these reporting channels and may also carry consequences.