BIR and BKK and are running a waste-to-energy plant Rådalen in Bergen, which takes care of the municipal waste handling and district heating delivery. There are two incineration lines with one turbine and generator unit in each line of the plant. The service contract includes 24/7 technical service support for both turbine and generator units.
Fortum eNext takes care of all the service activities related to maintenance and supervision of the both product lines with the 24/7 support model.
The service agreement includes:
Major and minor overhauls for turbines and generators
Fulfilling customer's expectations
When selecting a supplier, Fortum eNext convinced the customer with its spot-on service offering and capabilities. The company fulfilled the customer's demands for the most economical solution, broad knowledge and own experience as an energy producer.
The customer's main driver for choosing Fortum as a sole supplier was to save time and money. Without using time for supplier selection process, the overhaul and maintenance work can be done without delays. It is also easier to have one partner who is familiar with the equipment history. The need for repairs can be foreseen in advance, and the efforts can be put to managing the life cycle of high-value and high-risk turbomachinery.
Fortum eNext offers:
Technical know-how for the whole lifetime of turbines and generators
Fast response time
A broad partner network and a wide range of equipment from different brands
Top priority in Environmental and Health & Safety issues