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You should choose an electricity contract that suits best your current situation. If you can schedule your electricity consumption and monitor prices, a spot electricity contract might be a good fit for you. On the other hand, if you want to know your electricity price in advance and cannot adjust your consumption, you might prefer a Fortum Duo or Fortum Kesto contract.

If you need help selecting an electricity contract, you can contact our customer service or try our electricity assistant, which will suggest the most suitable contract for you.

Ordering an electricity contract with Fortum is fast and easy. Once you’ve chosen the contract you want, simply fill in your contact details, and we’ll take care of the rest, activating your electricity contract on your chosen date or when your current contract ends.

If you have any questions, you can always contact our experienced professionals. We’re here to help by phone at 0200 19000 (open: Mon–Fri, 08:00–17:00).

The electricity you purchase is transmitted to your home via the local electricity distribution company’s network. The distribution company, or grid operator, charges for this service according to their own pricing model. Typically, the price consists of a fixed monthly fee based on the main fuse size and a consumption-based energy transmission fee. The distribution company’s invoice also includes energy taxes collected by the state.

Transmission services are not part of Fortum’s business operations and are therefore not included in Fortum’s contract. However, when you sign an electricity contract with Fortum, our systems automatically send the information to the centralized data exchange system, Datahub, which confirms that the delivery can begin. If everything is in order, you will receive a confirmation from us that includes the name of your local distribution company.

You may also receive a separate confirmation from your grid operator confirming the start of the distribution agreement. You don’t need to contact the distribution company separately. However, before the delivery begins, the grid operator may ask you to confirm the initiation of the electricity delivery. This is done to ensure there is no risk of electrical appliances, such as a stovetop, being left on in an unpowered property, which could pose a safety hazard.

Do you have a power exchange contract? The hourly prices of power exchange are based on the demand and supply of electricity. The price can therefore vary depending on, among other things, weather conditions, fuel prices, renewable energy production, environmental factors and political events. For example, wind strength and sunshine can affect electricity production and prices.

With a power exchange contract, you can influence the final amount of your bill with your own electricity consumption. Electricity is billed according to consumption, which means that if you can schedule your consumption to favorable hours, this will be reflected in your bill. You can therefore benefit from cheaper prices by focusing your electricity consumption on times when the price of electricity on the market is low. On the other hand, the price can also rise, which means that it is worth planning your electricity consumption flexibly if possible.