Electricity agreement contract terms for households

We apply the general terms recommended by the Finnish Energy Industry Association (Energiateollisuus ry) and specific terms for the contract in our electricity agreements. The contracts differ, for example, in terms of duration and pricing.

General electricity sales terms (in finnish)

General electricity sales terms SME 2024 (valid from 18.10.2024)
General electricity sales terms SME 2014 (valid until 17.10.2024)

General electricity supply terms and conditions (in finnish)

General electricity supply terms and conditions STE 2024 (valid from 18.10.2024)
General electricity supply terms and conditions STE 2019 (valid until 17.10.2024)

Contract specific terms and conditions (in finnish)

Contracts differ, for example, in terms of duration and pricing. You can check the terms of your new contract starting here. These terms and conditions are valid from October 18, 2024.

Terms and conditions for additional services (in finnish)

Fortum-App (in finnish)

Fortum-app terms and conditions

Other (in finnish)

Service price list
Power of attorney template
Cancellation - You can also cancel the Hintatakuu service via the form. Please note that the service cannot be cancelled during an approved fixation period, but only once the fixation period has ended.

Questions? Contact us.

Other contract terms

Fortum Lähisähkö -contract terms

Fortum Lähisähkö -contracts terms (in finnish) (valid from 7.5.2024 alkaen)
Fortum Lähisähkö -contract terms (in finnish) (valid before 7.5.2024)
Fortum identiteettisuoja -contract terms