Code of Conduct

It is crucial that we apply the same ethical standards wherever we operate. Our Code of Conduct ensures honest and ethical business practices and is deeply rooted in our company values: curiosity, responsibility, integrity and respect.

ceo markus rauramo

"Our Code of Conduct defines how we do business at Fortum and it is embedded in our values and our Open Leadership principles. Together with our strategy, it unites us across our locations and cultures. The importance of a shared Code of Conduct increases as our scope of operations and influence widens and the world around us grows more and more complex."

Markus Rauramo

President and CEO, Fortum

Fortum operates globally, and our employees are citizens of many different countries. Consequently, our operations are subject to various national and international laws and regulations. As industry leader, we go beyond simply obeying the law: we embrace the spirit of integrity and uphold the highest standards of ethical business conduct. We believe that there is a clear connection between the high ethical business practices set by our Code of Conduct and successful financial results.

Fortum’s Code of Conduct builds on various international agreements and initiatives and defines the principles of how we treat others, do business, and engage with the wider world.

Our values – curiosity, responsibility, integrity, and respect – shape our culture as a company and are the foundation of this Code. Fortum employees, members of our Board of Directors, and anyone representing Fortum are expected to conduct themselves according to this Code of Conduct. Additionally, Fortum expects companies affiliated with us to respect these principles. Uniper has its own Code of Conduct and its own Compliance Management System.

Fortum has a separate Supplier Code of Conduct, and we require that our suppliers comply with it.

Raise a concern

We are all responsible for complying with legal obligations and our Code of Conduct and preventing and reporting any potential violations promptly using the provided channels. It is the duty of Fortum’s managers to make sure that all employees know these channels well.

Inside the company, if anyone has a question or concern about what is considered appropriate conduct, or if they suspect that the Code of Conduct is being violated, they can contact a manager, Fortum’s People Function, the Group Compliance Function, or Company management, or they can use our anonymous SpeakUp channel.

In addition to the internal reporting channels, Fortum’s externally managed SpeakUp channel is available for external stakeholders who may prefer to express their concerns anonymously.

All compliance concerns raised at Fortum are reviewed according to the established internal processes. Fortum handles all reports with the highest integrity. In the investigation of compliance concerns, Fortum ensures confidentiality for all parties involved. We do not take disciplinary action against the person or persons accused of misconduct or noncompliance until the investigation process has been completed. However, making a complaint that one knows to be false is a misuse of these reporting channels and may also carry consequences.

About SpeakUp®

  • The SpeakUp® system is available in 70+ languages and in 200+ countries.
  • The user can leave a report via phone or web. The SpeakUp phone and web applications work in exactly the same way.
  • Privacy and security are safeguarded – the infrastructure is in The Netherlands; data protection and IT security are priorities.
  • Use the SpeakUp toll-free phone lines or web services assigned to the specific country
  • Fortum considers the misuse of any of these channels as unacceptable.