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If your matter is urgent, please call us.
Our customer service is available at 0200 19000 (local network charge/mobile charge) Mon-Fri 8 am–5 pm.
In matters related to moving, you can contact Fortum's Moving Help Line at 0200 80000 (local network charge/mobile charge) Mon-Fri 8 am to 8 pm, Sat 9 am to 4 pm.
We record calls to ensure the quality of the assignments and our customer service.
Fortum is not responsible for any delays caused by technical problems with fortum.com/fi- service. Legal notice
Our online services
Find all the information you need in the app
The app is a handy helper for taking care of your home's electrical matters. The Fortum app is always with you in your pocket as a mobile service.
Use the app to:
✓ Monitor the 15-minute price of electricity
✓ Monitor your electricity consumption in kilowatts and euros
✓ Change the billing interval
✓ Find all contract information and invoices
✓ Easily activate an e-invoice
